Our website address is https://brushart-japan.com.
Brush Art Kamata Seisyu strives to handle personal information appropriately. In addition, by purchasing a service or product, you are deemed to have agreed to the site policy, so please understand this content.
- About strict compliance with laws and regulations
Brush Art will comply with laws and regulations regarding personal information and other standards. - About copyright ownership
All content on this site is owned by Kamata Seishu, so quoting or reprinting is prohibited. - About design revisions of requested works
If you are not satisfied with the design proposed by Brush Art, you can revise the design free of charge once. However, for revisions to various brush characters from the second time onwards, an additional fee of 10% of the design fee may be charged. In addition, a separate fee will be charged for changing the title after production has begun. - About canceling a request
We want our customers to use the work they are satisfied with for a long time, so we ask for your cooperation in sufficient advance consultation. Please note that we cannot accept cancellations once production has begun. - About product returns and exchanges
We always pay close attention to the shipping of products, but if the product you receive is different from the one you ordered or is damaged upon delivery, please contact us within 7 days of receiving the product.
We will repair or replace the product at our expense. - About secondary use of works
If unauthorized use or unauthorized processing of works produced by Brush Art is discovered without prior notice, we may request a secondary use fee as specified by our company.
However, this is not a problem if the work is not for commercial use, and it is not a problem to use the work as an icon image, wallpaper, header image, etc. on an individual’s (client’s) SNS.
In that case, even if the content of the post is non-commercial, it is prohibited to distribute the work itself as the main content, or to use it as a secondary material, including processed products, or to distribute or sell it. - About the acquisition of personal information
Brush Art will handle the personal information provided to us appropriately within the scope of the following purposes.
(1) To provide calligraphy works and related services
(2) To make necessary business contact
(3) To provide other services appropriately and smoothly
We will not use personal information for any other purposes without your consent, but if a public institution requests disclosure based on laws and regulations, we will provide the information to the public institution.
- Safety Management Measures
Brush Art will take necessary and appropriate measures to prevent leakage, loss, or other safety management of the personal data it handles.
(Disclaimer: We do not guarantee that the data does not contain viruses or other harmful substances, that there is no unauthorized access from third parties, or other safety measures.)
- Disclosure and Correction of Personal Information
If a customer requests disclosure of personal data, we will disclose the personal data without delay.
If a customer requests correction, addition, or deletion of personal data, we will investigate the request and respond to the request without delay.
If we cannot confirm your identity, we will not respond to the above request.
- Complaints and Inquiries
Brush Art strives to promptly and appropriately handle complaints regarding the handling of personal information.
■Contact for inquiries regarding personal information protection
kamata@brushart-japan.com
- Changes to the contents of this policy
The contents of this policy may be changed. The changed policy will take effect from the time it is posted on this website.
(Established on May 23, 2025)
Brush Art Kamata Seisyu